Shipping and Returns

RETURNS (EFFECTIVE BEGINNING JUNE 5, 2016)

Unworn, unwashed, and unaltered items in original condition with tags and packaging can be exchanged or returned for store credit using the original shipping box up to 14 days after date of purchase minus the costs of shipping plus a $9.95 return shipping fee. If you would like to exchange or return your order for store credit, please email helpme@shopwittmore.com for return authorization. We will work with you to process your request and email you a return slip and prepaid UPS shipping label. Once we receive your return you can expect a store credit emailed to you within 1 business day, which can be redeemed both in stores and online.

DUTIES & TAXES

SHOPWITTMORE.COM does not collect sales tax, with the exception of certain taxable items included in orders shipped to the state of California. International orders may be subject to additional import duties, fees, and taxes, due upon delivery. Please contact your local tax authority for additional information.

SALE ITEMS

Sale items are final sale.

EMAIL SIGN UP AND EXIT OFFERS DISCOUNT EXCLUSIONS

Site visitors who sign up to receive our newsletter will receive a discount code for 10% off their first purchase site-wide. This offer as well as any other exit offer discount program excludes watches and fine jewelry.

 

SHIPPING AND TRACKING

SHOPWITTMORE.COM ships to domestic addresses within the United Sates via UPS, and most countries world-wide via DHL Express. We will make every effort to ship your order within 48 hours pending credit approval and address verification. In addition to an order confirmation email, when your order ships you will receive an email with tracking information.

Once your package has been delivered by the carrier, we are not responsible for lost or stolen packages. If the carrier loses or damages the package before final delivery, we will make every effort to work with you to replace your order as quickly as possible. Additional shipping charges for rejected or returned to shipper packages are the responsibility of the customer.


RATES

FREE SHIPPING within the USA on orders over $100
UPS Standard Ground ($5)
UPS 3 Day Select ($19.95)
UPS 2nd Day Select ($28.95)

ALASKA, HAWAII
UPS Standard Ground Domestic ($19.95)

CANADA
DHL Express (2-3 Business Days) (0 - 2 lbs, $25)
DHL Express (2-3 Business Days) (2.1 - 3 lbs, $28)
DHL Express (2-3 Business Days) (above 3 lbs, $35)

MEXICO
DHL Express (1-2 Business Days) (0 - 2 lbs, $30)
DHL Express (1-2 Business Days) (2.1 - 3 lbs, $35)
DHL Express (1-2 Business Days) (above 3 lbs, $45)

JAPAN, CHINA, HONG KONG, TAIWAN
DHL Express (2-4 Business Days) (0 - 2 lbs, $35)
DHL Express (2-4 Business Days) (2.1 - 3 lbs, $40)
DHL Express (2-4 Business Days) (above 3 lbs, $55)

BELGIUM, FRANCE, GERMANY, IRELAND, ITALY, LUXEMBOURG, MONACO, NETHERLANDS, PORTUGAL, SAN MARINO, UNITED KINGDOM
DHL Express (2-3 Business Days) (0 - 2 lbs, $34)
DHL Express (2-3 Business Days) (2.1 - 3 lbs, $38)
DHL Express (2-3 Business Days) (above 3 lbs, $50)

ANDORRA, AUSTRIA, BULGARIA, CYPRESS, CZECH REPUBLIC, DENMARK, ESTONIA, FAROE ISLANDS, FINLAND, GIBRALTER, GREECE, GUERNSEY, HUNGARY, ICELAND, JERSEY, LATVIA, LIECHTENSTEIN, LITHUANIA, MALTA, NORWAY, POLAND, ROMAIA, SLOVAKIA, SLOVENIA, SWEDEN, SWITZERLAND
DHL Express (2-3 Business Days) (0 - 2 lbs, $40)
DHL Express (2-3 Business Days) (2.1 - 3 lbs, $45)
DHL Express (2-3 Business Days) (above 3 lbs, $55)

AFGHANISTAN, ARMENIA, BAHRAIN, EGYPT, IRAN, IRAQ, ISRAEL, JORDAN, KUWAIT, LEBANON, OMAN, PAKISTAN, QATAR, SAUDIA ARABIA, EGYPT, TURKEY, UNITED ARAB EMIRATES, YEMEN
DHL Express (2-3 Business Days) (0 - 2 lbs, $45)
DHL Express (2-3 Business Days) (2.1 - 3 lbs, $55)
DHL Express (2-3 Business Days) (above 3 lbs, $75)

ALBANIA, AZERBAIJAN, BELARUS, BOSNIA AND HERZEGOVINA, GEORGIA, KAZAKHSTAN, KYRGYZSTAN, REPUBLIC OF MACEDONIA, REPUBLIC OF MOLDOVA, RUSSIA, SERBIA, TAJIKISTAN, UKRAINE, UZBEKISTAN
DHL Express (3-4 Business Days) (0 - 2 lbs, $60)
DHL Express (3-4 Business Days) (2.1 - 3 lbs, $75)
DHL Express (3-4 Business Days) (above 3 lbs, $100)

AUSTRALIA, BANGLADESH, INDIA, INDONESIA, MACAO, MALAYSIA, NEW ZEALAND, PHILIPPINES, SINGAPORE, SRI LANKA, THAILAND, VIETNAM
DHL Express (2-3 Business Days) (0 - 2 lbs, $35)
DHL Express (2-3 Business Days) (2.1 - 3 lbs, $40)
DHL Express (2-3 Business Days) (above 3 lbs, $55)